En mars 2018, cette tribune d'un psychologue américain. Voir sur ce fil :
While social media and video game companies have been surprisingly successful at hiding their use of persuasive design from the public, one breakthrough occurred in 2017 when Facebook documents were leaked to The Australian. The internal report crafted by Facebook executives showed the social network boasting to advertisers that by monitoring posts, interactions, and photos in real time, the network is able to track when teens feel “insecure,” “worthless,” “stressed,” “useless” and a “failure.” Why would the social network do this? The report also bragged about Facebook’s ability to micro-target ads down to “moments when young people need a confidence boost.”
Persuasive technology’s use of digital media to target children, deploying the weapon of psychological manipulation at just the right moment, is what makes it so powerful. These design techniques provide tech corporations a window into kids’ hearts and minds to measure their particular vulnerabilities, which can then be used to control their behavior as consumers. This isn’t some strange future… this is now. Facebook claimed the leaked report was misrepresented in the press. But when child advocates called on the social network to release it, the company refused to do so, preferring to keep the techniques it uses to influence kids shrouded in secrecy.
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Another tech exec raising red flags about his tech industry’s use of mind manipulation is former Facebook president Sean Parker. Interviewed in Axios, he discloses: “The thought process that went into building these applications, Facebook being the first of them… was all about: ‘How do we consume as much of your time and conscious attention as possible?’” He also said that Facebook exploits “vulnerability in human psychology” and remarked, “God only knows what it’s doing to our children’s brains.”
A theme advanced by these tech execs is that the industry is unfairly using persuasive technology to gain a profit advantage. “Consumer internet businesses are about exploiting psychology,” Chamath Palihapitiya, a former Facebook VP says in a talk ironically given at B.J. Fogg’s Stanford University. “We want to psychologically figure out how to manipulate you as fast as possible and then give you back that dopamine hit.”
